Help / Clients and payment
Invoices, Stripe, and PayPal
Client invoices are your inspection fees. Connect Stripe or PayPal under Firm Billing. Inspecta Home’s own subscription is under Account → Billing.
Step 1
Create the invoice
The job carries the fee from the estimate or booking. An invoice with a pay link goes to the client portal and /pay/token.
Step 2
Connect how you collect
Firm Billing (not Account Billing) is where you connect Stripe Connect or PayPal so inspection payments land with you.
Step 3
Do not mix the two bills
Account → Billing is what you pay Inspecta Home for seats. Firm Billing is what clients pay you for the inspection.
Related
Inspecta Home subscription vs client invoices
You pay Inspecta Home for seats under Account → Billing. Clients pay you for inspections under Firm Billing.
Hold the report until they sign and pay
Agreements and invoices live in the client portal. You can keep the report gated until both are done.
Write contracts and send for signature
Settings → Contracts. Keep a default agreement for everyday jobs, then add one per service. Clients sign in the portal — typed signature on every plan, or DocuSign / Dropbox Sign on Team and Scale.
Client emails and texts
Settings → Notifications. Edit the emails and texts clients get as a job moves from booking to report. Turn a message off if you do not want it sent.
Still stuck?
Talk to Inspecta Home
Chat with support from the app, open a ticket, or email hello@inspectahome360.com. Inspecta Home 360 is the software, not the inspector.