Grow from one inspector to a crew on the same tools

The job is not the office. It is the walk, the photos, and the report you send before dinner. Growing from one inspector to a crew fails when the second person cannot use the same tools. They get a different report writer, a shared spreadsheet for the calendar, and a login that sees every client in the county. Inspecta Home 360 is built for the other path: estimate and book from your own page, write findings on site, hold the report until the agreement is signed and the fee is paid, then deliver a PDF the buyer and agent can use. When a second inspector joins, the same tools cover the board. You do not switch software to grow. Inspecta Home does not inspect houses. You remain the inspector of record.

Home inspection software that only fits a solo desktop will punish you the week you hire. The new inspector needs a field path, not a crash course in your private folders. The office person needs the calendar and the job board, not a full owner login. Owners need seats, roles, and a way to assign work without handing over billing. That is a firm model, not a single-user app with extra passwords.

Solo is a complete inspection business, not a demo

Solo is $119/mo and one seat. It is not a trial of a “real” product. Field writer, SOP templates, cover designer, PDF reports, a branded website, booking, calendar, typed e-sign, the client portal, hold-until-paid, and CRM people plus follow-ups all ship on Solo. Inspecta Copilot is included on every plan. You are the only login. That is the right shape when you are the walk, the phone, and the invoice.

The Help article on Solo, Team, and Scale is the plan map. New workspaces start a 7-day trial of the plan you pick (card required, first charge after the trial unless you cancel). Start alone. Add office login, integrations, and extra inspectors when the calendar fills. Monthly seats only — no per-job fee, and Inspecta Home takes no cut of client payments.

If you are still shopping tools, do not buy a report-only product “until you need more.” Report-only is how crews end up with three systems. Buy the loop you will still want when there are two trucks.

What changes when the second truck shows up

The calendar is no longer just your week. Drive time, inspector assignment, and reschedule have to be visible to someone who did not walk yesterday’s house. The writer has to be a shared SOP, not a personal Word file. The portal has to stay on-brand for the firm, not for whichever inspector happened to generate the PDF. Agreements and invoices stay on the job so the office can chase a signature without calling the field.

Team is $169/mo and three seats. Office login for the calendar and job board. Team inspections and assignments. Integrations: Secure24, HomeBinder, RecallChek, and Zapier. DocuSign and Dropbox Sign if you want third-party e-sign. Scale is $229/mo and ten seats, plus growth CRM: campaigns, CSV import, duplicates, and custom fields. Extra seats are $25/mo on Team and Scale. Invite from Team — send a sign-in link, not a password.

Read invite inspectors and office staff before you add the first person. Check your seats. Enter email and role. They get a 7-day sign-in link, emailed when mail is on, otherwise you copy it. They set a password or continue with Google. People who already have an Inspecta Home account keep it. Inspectors and owners can save license, certifications, and a short bio for the public Inspectors block.

Roles are not decorative

Authenticated is not authorized. Owners run the firm: jobs, templates, Links, Builder, team, firm billing, the Inspecta Home subscription, and settings. Office staff run the board and website: calendar, projects, Links, Builder, integrations, client invoices, and settings. Use that seat for the person who answers the phone and books the week. Inspectors see assigned jobs only: field writer, calendar for those jobs, CRM and messages. No projects board, estimates, templates editor, Links, Builder, integrations, firm billing, analytics, queue, firm settings, or Account Billing.

The Help article on owner, office, and inspector is the permission map. If an inspector’s workspace looks empty, they are not missing features — they are not assigned. Put them on the project or the calendar job. Unassigned work stays on the firm board until someone owns it.

This split is how you grow without leaking every client record to every contractor you try for a month. Tenant isolation still applies: the organization is the boundary. Users you invite are in your firm. They do not see another company’s inspections even if they know a UUID.

Keep one template library, not five personal styles

A crew that writes five different reports is not a brand. Duplicate the residential pack, set the cover, disclaimer, required SOP captures, and narrative library, then have every inspector start from that pack. Specialty jobs get 4-point, roof, or radon templates assigned at the writer. New hires learn the path in the house, not a second software culture at night.

On-site writing is how a crew stays fast. If only you know how to finish the PDF after dinner, you did not hire an inspector — you hired a photographer who creates a backlog. The same field writer, the same hold-until-paid, the same portal. That is the point of one platform.

Office first, then more inspectors

Many firms should hire office help before a second inspector. The bottleneck is often booking, agreements, and “where is the report,” not the walk. An office seat can run Links, the calendar with drive time, estimates, and client messages without ever opening the writer on a roof. Then the second inspector only has to inspect.

When you do add a walker, assign work on the card. Keep people on the project: inspector, client, referring agent, job chat. Analytics later rolls up booked fees by inspector, agent, and service — booked fees, not cash collected, and not the PDF. Use that to see whether the new seat is filling the week or sitting idle.

Do not grow onto a second platform

The failure mode is familiar. Solo inspector buys a cheap report tool. Volume grows. They add HomeGauge-or-similar for the new hire, keep QuickBooks on the side, and run the calendar in a consumer app. Six months later nobody can answer “what did we send on Maple Street.” Inspecta Home 360 exists so that question has one workspace.

Start solo. When the calendar fills, move to Team or Scale, invite office and inspectors, and keep the same booking page, writer, and portal. Grow from one inspector to a crew on the same tools. That is how the firm stays one firm.